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Student FAQ

Student FAQ

1. I have forgotten my password, what should I do?

  • On the Safety in Schools homepage, click ‘Login to Safety in Schools’.
  • Click on ‘Click here’ button beside ‘Forgot your password?’.
  • An automated e-mail will be sent to the e-mail address listed as your user name with a link.
  • Clicking on the link will lead you to a new window which lists the login e-mail address; enter your new password as well as the security number. Click on ‘Go’ to reset your new password.

2. I did not score the required grade on the post-test, what should I do?

  • Students can review courses and re-take course post-tests as many times as necessary to master the material.
  • We encourage students who did not pass the course post-test to review the course material before re-taking the test again.
  • When logged on to the Safety in Schools website, click on ‘My Courses’ and in the ‘Action’ column select ‘Restart Course’ on the course you wish to restart.

3. I am having issues with a Safety and Schools course, what should I do?

  • Look for the tab on the bottom left hand side of the course environment screen which says ‘Swift Help’. A pop up box will appear. Please type in your issue in the text box and Gemini Performance Solutions will contact you as soon as possible.

4. I have completed the course, how do I print my certificate?

  • If you have completed the course at the Mastery level, navigate to your ‘Course Achievements’ tab and click on the tab ‘View Certificate’. Once you click this tab a pop up of your industry recognized credential will appear in a new window. In the middle of the certificate there will be a ‘Print’ icon, click on this and the certificate will print.

5. Do Safety in Schools courses align with the Alberta Education curriculum?

  • Yes. Click on the ‘Courses’ tab at the top of the page and select ‘Curriculum Alignment and Enhancement Courses’ from the drop down menu.
  • On this page, you will find curriculum alignment documents for AGR3000, HCS3000, HCS3010 and General CTS Curriculum Alignment.

If you have questions that do not appear here, please contact

Sara Rooseboom  403.984.6375
Program Coordinator
sarar@safetyinschools.ca